All payments are made through PayPal and can only be from UK accounts.
On purchasing a gift voucher you will receive a confirmation email. Once payment has been processed you will receive a gift voucher through Royal Mail delivery. If you have chosen the gift wrapping option then you will receive your package through Royal Mail within 4-5 working days. You may need to be home for it’s arrival as it will not fit through a letter box opening. If you want your delivery by Christmas Day the final booking date for this will need to be 20th December. No deliveries will be made over the dates 23rd-26th December, 2016.
All gift boxes will be delivered through Royal Mail standard delivery.
Once booking has been made there are no refunds or cancellations available.
We hold the right to give a refund only at our discretion if a shipment is lost unless you have provided the wrong address or delivery instructions.
THE CONTRACT BETWEEN YOU AND US
When you place an order to purchase items using our Website this is an offer by you to us to purchase such items. By ordering you are providing details which are true, accurate, current and complete. We will confirm receipt of your order by sending you an email summarising the details of your order (“Order Confirmation Email”); this is the point at which we accept your order and the contract is formed.
EVENTS BEYOND OUR REASONABLE CONTROL
We will not be responsible to you for any delay or failure to comply with our obligations under these Online Shopping Terms and Conditions if the delay or failure arises from any cause beyond our reasonable control.
ALTERATIONS TO THIS WEBSITE AND TERMS & CONDITIONS
We reserve the right at any time to make changes to this Website, these Online Shopping Terms and Conditions and such other policies as we may notify you of. You will be subject to the policies and terms and conditions in force at the time you use the Website or order items from the Website. Changes which we are required to make by law could apply to orders which you have already made. If any of the terms and conditions forming the contract between us are deemed invalid, void or unenforceable for any reason, it will be deemed severable and not affect the validity and enforceability of the remaining terms and conditions.
CUSTOMER SUPPORT AND OTHER ENQUIRIES
Email: [email protected]